The house and its amenities were perfect for our group's getaway. The only problem was the lack of host communication or help, and we needed it badly. We did way more work on the house than any guest should. While the host gave a heads up about the damaged TV (bad previous guests), that was the end of her communication. I emailed about different issues but got no response.
- There was garbage (boxes, solo cups, beer bottles) scattered around the yard upon arrival, WHICH WE CLEANED UP (I have photos)
- There was a dead bird and cigarette in the cup holder of the hot tub upon arrival, WHICH WE CLEANED UP
- There was a garbage bag hanging from the trees which we tried to get down but couldn't reach (I have photos)
- Many outlets and appliances weren't working (I have videos), which I ASKED HER FOR HELP WITH AND GOT NO RESPONSE. We handled the electric problem ourselves since we needed to get thru the weekend
- The worst was the oven, which had a jars-worth of greasy, jello-y, brown goop in the bottom that made cooking impossible. I told her, sent photos/videos, and got no response. We ended up buying oven cleaner and spent our Friday evening cleaning her oven- coughing, eyes watering, masks on. It took an hour to get up all the slime to be able to cook the meals we had all brought. Awful experience.
I know the previous party/cleaning crew is to blame but the host offered no help, apology, thank you, or even acknowledgement. We rolled with the punches again and again.