8/10 Bueno
Elisa M.
19 ago. 2025
Le gustó: Limpieza
Overall, we had a very nice stay here, although there were some frustrating aspects. The house is great—clean, bright, warm, cozy, and comfortable—and the kitchen is pretty well equipped. Hellnar is a lovely place and it was a good spot from which to explore the peninsula. However, the WiFi, washer, and dryer were not working, and these were important amenities for us. The WiFi never worked at all while we were there—I’m not sure what the issue was, but we couldn’t load a single page when connected to it. The host said that it usually works, which may be true, but it didn’t while we were there, and no one helped to resolve that over our four days. This was frustrating, since the cellular service was limited; sometimes I couldn't even message the host because the VRBO website wouldn't load on my phone. The washer apparently broke down shortly before our stay, but the host didn't communicate this proactively (if she had, we could have done laundry in Reykjavik). As it was, we found a single public machine 50 minutes away with a malfunctioning dryer. The host did try to help us and arranged for us to use the washer in a nearby house on our third day, and she gave us a small refund for our troubles. We appreciated all of this—I know she wanted us to have a good stay. And we did have a wonderful time on Snaefellnes! The peninsula is amazing and the house is great. Still, having to think about these issues repeatedly was not ideal.
Elisa M.
Se hospedó 4 noches en agosto de 2025