6/10 Aceptable
Kay P., st. louis, mo 63109
16 ago. 2024
No le gustó: Limpieza
Beware of Ants
When we arrived we saw a few ant traps and thought nothing about it - but by that night we were inundated with many large black ants in the bathroom and kitchen. I called Vacasa the next morning and they told me they would send the info off to the local staff and I told the corporate office to let them know I am ok with them coming in to spray that day. I never heard from the local office and that night the ants were even worse. We had them in the downstairs bed and bed up in the loft. I checked out the next morning and continued many conversations with the Vacasa corporate office to refund my money and after 10 days and many phone calls I got a whopping $58. My suggestion is that anyone that rents this place should make sure that the ant problem is cleared up. I was upset because with the ant traps already there they knew they had a problem but chose to still rented it out. Unfortunately, since the management company is not in town solving problems is much more difficult.
Kay P.
Se hospedó 2 noches en agosto de 2024