2/10 Terrible
Joseph Z.
27 ago. 2025
No le gustó: Limpieza
Hello,I didn't want to send anything too extensive yesterday as we were sevely irritable and exhausted from our 9 hour trip down from New Jersey. I am reaching out regarding my recent reservation from 8/24 to 8/26 at Paradise By the Sea at Villas of Hatteras Landing. Unfortunately, upon arrival we found the condo had a roach infestation. As you can imagine, this was not acceptable especially with my wife and two young children after a full day of travel. At that point, we had no choice but to leave and secure alternate accommodations at our own expense.I did have to find other accommodations last minute which, as you can imagine, were expensive, but I did what was necessary for my family. That part is on me all I am requesting is a refund for what was booked through VRBO.I have photos documenting the roaches. While this was a very disappointing experience, I believe the fair resolution is a full refund for the reservation.Despite this incident, I value VRBO as a service and hope to use it again under better circumstances. Thank you for your prompt attention to this matter, and I look forward to your reply.
Joseph Z.
Se hospedó 2 noches en agosto de 2025