Upon entering house, previous renters belongings were still in the house along with a filthy mess of laundry, open containers of food, hangers of wet clothes hanging from the fireplace mantle, dirty diapers, underwear on floor, and bottles of alcohol all over the place! We were unable to talk to the local agent, that is totally unacceptable. Finally a woman showed up who had to call 4 other people just to unload the previous renter’s belongings, 2 car loads! We finally got into the house at 6:00. At 10:08 pm the previous renters came back and were banging on the doors, yelling, and shining flashlights in the windows. We had to call the Harwich Police. At 11:00 pm the police said they spoke to the renters and told them their property had been removed and they wouldn’t be bothering us again. Neither my wife nor myself slept the entire night in fear of the people coming back. Next morning as we sat on the porch they came back and demanded we let them in the house to look for more of their stuff. I wouldn’t let them in, a heated discussion followed, I finally went down to the basement and found a bunch of their wet clothes which I dropped outside. We were offered a rebate of our cleaning fee, this was almost insulting for what we went through, considering that we couldn’t get in touch and speak directly with the local agent just makes the whole experience all the more disappointing in your customer service and our satisfaction as consumers. Further remuneration should be consider