4/10 Malo
Jake
Viaje en grupo
14 nov. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The staff were very friendly, in particular Joe the entertainment guy.
Very very disappointed that it does not state that it is a residential/care home, made us feel very uncomfortable as they would sit and stare and point whilst unattended and when they were attended to we didn’t want to be relaxing by the pool whilst the elderly would be pushed around in wheelchairs by the nurses, due to this property been a care home we feel that the entertainment was very poor, we also feel very unhappy to say the least that it does not state that it’s a care home/ residential home and everything was mediocre until other guests arrived and they complained and then things changed a little bit but should’ve been like that from the start, would not recommend this hotel to anybody, we feel like we have been mi-sold with this “hotel” and with this been the case I would like someone to contact me back about some sort of reimbursement.
Many thanks
Jake
Se hospedó 10 noches en noviembre de 2024