6/10 Aceptable
Karen B.
31 ago. 2024
Beautiful House
The house is beautiful but that was really the only positive thing. I have vacationed in Florida many times and have always rented a house and never had any issues until now. I reserved house on 7/25/24 and on 8/20/24 I was asked to take a picture of myself holding my drivers license and a photo of credit card I have already paid the house with for a background check. Ok that was fine, but you notified me 4 days before I was due in Florida. So what? If I failed your background check you going to tell me 4 days prior I can't have the house? I have stayed in gated communities many times and this process was never asked of me. The rental agreement with all of the rules and regulations to sign was also emailed 4 days before. In the morning we woke up to something beeping every few minutes. Turns out there was 6 smoke detectors thrown in the garbage bin outside with the batteries in. I had to dig through them and remove the batteries. All the garbage bins were filled so it made me responsible for throwing out trash on garbage day that was not even ours. Tiny brown ants crawling on the kitchen counter, inside one drawer and inside the dishwasher. Called to complain and they sent out a professional to spray the property. I was not told anyone was coming out so I was in my car to leave and the guy said he had the house code so I could still leave. No hot water in the master bedroom sinks. Understand it could be a child safety thing but we listed just 2 adults.
Karen B.
Se hospedó 7 noches en agosto de 2024