We arrived at about 5pm, an hour after check-in, & the property had not been cleaned after the people staying before us. So we left the house around 7, before cleaning team even got there & were finally told at almost 9pm that we could come back. Side note.....we had 2 teenagers & 4 kids under the age of 12 who had to be entertained during all of this. They "reimbursed" our dinner while we waited on the home to be cleaned. They offered a reimbursement of up to $25 per person..... I'm still waiting for the reimbursement credit, 5 days after submitting the receipt.
The house itself was nice. It's only 2 houses down from the beach access boardwalk, so we were all able to go back & forth very easily. My husband & I stayed in the downstairs bedroom & unfortunately you hear EVERY footstep upstairs. The upstairs room with the bunks were perfect for the 4 under 11 yrs old. I believe theirs was the only bedroom with a TV, which was fine for the rest of us.
One thing we wished for, was hooks for swimsuits & towels. There could easily be command hooks etc on the backs of doors, more wall towel bars, etc. There was nearly no place to hang wet swimsuits. Also, the downstairs shower bar falls down if you look at it wrong. Not a super big deal, but it's a small shower/tub & I alone knocked it down 3 or 4 times per shower simply washing my hair. We definitely could not hang suits on it.
There could've been more towels. We had 10 people & washed towels once or twice a day. Since there was nowhere to hang towels, they typically didn't get reused. And there were not enough wash cloths for all 10 of us????
The location & overall opinion of the house was good. We've stayed in this same neighborhood before with a different rental company. I liked the location of this one better, but our experience with the other company was better. Fortunately for this trip, the ability for all of the kids to just walk back to the house when they needed a break outweighed the other home issues (aside from the lack of initial cleaning in the midst of a pandemic).
