First time to use VRBO/Vacasa and unfortunately it was a very disappointing experience. The place didn't have AC. In addition, the odor was unholy. The smell was greasy food and musty. Worse, when I reached out to the their customer service line, the staff was rude. I looked forward to a relaxing evening after a long day of hiking, but that was not the case for this accommodation. Needless to say, I decided that this was a one and done for me with Vacasa.