6/10 Aceptable
Hui-chieh
Viaje familiar
8 feb. 2025
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
SeaWorld Resort – Affordable and Convenient, but Lacking Cleanliness
We recently stayed at SeaWorld Resort, and overall, we found it to be an okay experience given the affordable price and convenient access to SeaWorld. Our package included theme park entry, which was a great bonus.
However, the cleanliness of our room, a Coastal Queen Room, was disappointing. The bathroom wasn’t properly cleaned—the towel rack was rusted, and there was quite a bit of mold around the bath and shower area. The floors, including the carpeted areas, were dusty when we arrived. We expected them to be vacuumed during the next day’s housekeeping service, but unfortunately, that didn’t happen. Given how dirty the floors were upon arrival, it seemed like they hadn’t been vacuumed properly before our stay.
Additionally, the fabric chairs in the room were visibly dirty, with multiple stains that appeared to have been there for some time. It was clear they hadn’t been cleaned in a while.
While the resort offers good value for money and easy access to SeaWorld, the lack of cleanliness in the room was disappointing. Hopefully, management takes note and improves housekeeping standards.
Hui-chieh
Se hospedó 2 noches en febrero de 2025