The cabin is nice and the check in process was flawless. View was nice and driving distance from Gatlinburg was perfect.
Unfortunately, we did discover roaches in the kitchen area (isolated to that location) and did inform the property manager. They were quick to respond and said they would have someone come out to look at it. Other than that, the cabin was clean and well kept.
One other disappointment we had was that the hot tub was not working. I did message to ask if there was a trick to getting it running, but did not receive a response. After looking more, it appeared that it may have been broken.
We also noticed that the soap in the bathrooms were not full/were watered down. There was also only one trash bag in the kitchen for the 3 days we were there.
With all that being said, I would be inclined to give this property another chance in the event these things were fixed.