The property was wonderful. New, clean, as advertised. However, the neighborhood leaves a little to be desired. I'll call it a neighborhood in change. But, the "missed opportunity" was a serious problem where we NEVER heard a word from the agent listed for the property when we had a serious problem. Multiple phone calls to the numbers provided, multiple messages left on VRBO. We were locked out for more than 2+ hours, due to a malfunctioning electronic door lock. Locked out in 90+ degree temperatures with groceries waiting in our car, no water, and 4 (four) other family members with us attempting to celebrate a college graduation.. NEVER a response from the listed agent. It was a lady who identified herself as VRBO who provided relief. The door lock was finally fixed after having a friendly handyman/technician in our surroundings for an additional 1 1/2 hours. As a side note, we talked with two (2) other families in the same complex and each had a story to tell about unacceptable timeline communications from the listed agent. If parking is an important item on your list, parking is minimal -- at best. And, know that you have no access to the shown garage.