I’m not sure where to start other than to say after multiple phone calls, Vacasa did refund the cleaning fee. We knew the property was basic and outdated, but as long as we had the amazing views and the property was clean, we didn’t care. Well we arrived late Friday after a full day to find 3 very full trash cans outside (trash blew around the next morning), half full trash in kitchen, bucket of old dirty linens/towels outside, our clean bucket of linens had only 5 towels and a few washcloths for 6 adults for 4 days, all countertops in kitchen were full of crumbs, refrigerator was dirty, dishes were dirty, floor had not been vacuumed, they Told us when I called ahead of time that there was not a grill on the property so we brought our own. Good thing I did. There was a grill but it was dirty and the grill tools were sitting on the grill and they were still dirty from the previous people. This property is only about the views. Cleaning fee was refunded.