If I could give zero stars, I would. My husband and I travel a lot and have never had such an unpleasant experience. We’ve never paid as much as we did, either. We typically give credit where credit is due by leaving a good review. I understand some things are out of their control, but not everything. We can start with the blanket that had BLOODY STAINS in the master bedroom. The ceiling fan didn’t work at all in this room, and the patio door was stuck. My husband could pry it open, but it took full force. The water smelled awful and foul in all the drains. It's almost like sewage water in the kitchen. ALL of the dishes were dirty. The pans rusted. There was a wet mop left in the front bathroom, and the toilet was stained and looked like it had never been washed. The bolts holding the place together cracked and crumbled, and then there was the deck. The rusted nails that anyone could have stepped on and the missing boards and loose side railing right before the gate on the right side, which my 5-year-old autistic child found. The coffee maker wasn’t clean, the grill wasn’t cleaned out, the door handle kept falling off, and it would have been nice if someone had warned us that the MOSQUITOES were so terrible. We drove over 5 hours and would have planned preventative measures, or the fact that oil in the water ruined multiple clothes we had just purchased for the trip. I emailed them and got not so much as an apology. I tried copying it but not enough space.