8/10 Bueno
Jessica W.
5 abr. 2024
Le gustó: Limpieza
Anniversary trip
Location was ideal. Everything was great. Only thing we had an issue with was on the day of chedk out, which is at 10am NOT 11am (not crazy about but whatever) check in later and check out earlier. Anyway,
We had a loud police-like knock at 9:15am morning of checkout. Really? Is it necessary to start cleaning a room 45 minutes prior To check out? How rude. We felt extremely rushed and very uncomfortable. Not how we wanted to end the trip, on a Sunday morning at that with a ride to drive home in front of us. Not only that, she knocked and then walked away paying no mind to me or what I had to say.
Maybe management tells them to go around and bang on the doors prior to checkout? That is my perception. Please educate your contracted cleaners and provide them with check out times and rules of etiquette in a hotel. Thank you.
Jessica W.
Se hospedó 2 noches en marzo de 2024