6/10 Aceptable
Michael C.
24 ago. 2025
Le gustó: Limpieza
House was clean. When we arrived the televisions and WiFi were not connected and the house alarm was beeping. We contacted the property manager who did immediately respond with how we could rectify this situation. We could not resolve these issues so then requested someone to come to the house. My wife and I had to leave for an event leaving our remaining party behind. Upon our return no one had come by. Finally at 8 pm someone arrived, fixed the TV and WiFi’s and simply disconnected the alarm system. House was advertised as 5 bedrooms. The 5th bedroom was located at the entrance of the house and lacked air circulation and privacy. We had to call the property manager to ask about where this 5th bedroom was located. Bedroom descriptions need more accurate info. Another room was advertised as 2 two twin beds which were bunk beds. Our 80 yr old guests could not use that room. Mattresses were very soft. There was a ring of algae around the bottom of the pool and the Koi pond needed some attention. However, the most disappointing part of our stay was there was an overpowering air freshener scent all through the house. This was used to disguise a mildew odor. As the weekend progressed, the mildew scent permeated our clothes and luggage. Upon returning home, everyone had to wash everything and some how air out all the luggage.
Michael C.
Se hospedó 3 noches en agosto de 2025