6/10 Aceptable
Cliente verificado
3 oct. 2024
Le gustó: Limpieza
Never Again
We rented this house based on its location and also on the amount of bdrms and bathrooms 2. We had a total of 6 people. Got to the location, entry was easy, home was clean. Rooms were as shown in pictures and as described on the website.
Then the issue arose, My grandson used the main bathroom to pee and flushed the toilet, he yelled I think the waters going to go on the floor!! After rushing into the bathroom and seeing what was happening I called the emergency number explained that the main bathroom toilet wouldn't flush and just filled with water and was told they would send someone over in the a.m. to look at the issue, they did arrive the next morning after 10:30 a.m. , So after pouring 2 bottles of a drain opener and us boiling 2 pots of water to pour down behind it , I was told that the toilet needed to be replaced, and now all 6 needed to share the master bathroom toilet...Ok I understand... but why not change the toilet right away? ..Needless to say this was intrusive on my wife and myself. Nobody called me to explain or apologize from ValGal or even possibly say we will fix it asap for your stay..ot what ever something...
Number Two, While in the pool with my wife and family we noticed a rock slab (small) with what was supposed to be a Seahorse on it, leaning up on the base of a small tree. After getting a loser look, we noticed the eye was a lens and low and behold, it was a CAMERA.. No where did it say on our contract that there was an outdoor security
Cliente verificado
Se hospedó 4 noches en septiembre de 2024