6/10 Aceptable
Angie B.
18 jul. 2024
Le gustó: Limpieza
Cute place, rude property manager
We booked this house for three nights for a softball tournament. I booked while in the car while my husband and I were running errands. Soon after they texted me a link to docs that needed to be signed within 24 hr. No problem. I’d do it when I got home. Then I got a second and third text about this form as well as an email and a call . Within an hour. So I texted back and told them it wasn’t even close to 24 hours to stop blowing up my phone. They then sent me a text telling me they were not going to let me cancel- which I said nothing about cancelling . I also saw an email they sent me later saying I requested a cancellation. When all I said was I’ll fill out the forms when Jm home stop blowing up my phone . Fast forward to check in. It clearly states on VRBO check in is 3 PM. I got a text that morning saying check in was 3-5. We had just driven overnight from Indiana so I wasn’t super happy about the 3-5. I texted them at 3:45 asking the status because the VRBO listing states 3PM and got a text back all in caps how sometimes it cannot be done by 3 during the busy season and early check ins are NOT permitted. I own a VRBO and a larger one and always have it cleaned by check in but if I didn’t, I’d apologize and explain . I was just entirely put off by the attitudes
The house itself was cute, clean and just as described. No problems with it but I’d never rent from anything with this management company .
Angie B.
Se hospedó 3 noches en julio de 2024