What a fantastic home! Despite its location fronting a rural highway, it was peaceful and relaxing and only a short 2 minute drive to Rainbow Row in Flat Rock for wonderful meals and shopping. Extremely clean, tastefully and comfortably furnished. There were some unwelcomed surprises, all centered around the professional management company. The WiFi code provided in the long email from the management company was completely incorrect and the management company did not have the correct code. I ended up finding it on the bottom of the router. I let the management company know the correct router name and p/w, so hopefully they correct that data for future guests. Check-out instructions ask guests to start a load of towels when leaving, but no laundry detergent was provided. When I called to ask if I was overlooking it, they said they don't provide it and I should go to the grocery store to get some. A bit inconvenient if you don't realize this until the night before (or morning of) and nothing in the listing mentioned I'd need to do this. Because I checked out on a Friday, I was instructed to leave the trash cans "at the curb". The house is on a highway, and I didn't see cans at the end of other driveways, so I hope I did the right thing by following the instructions. It's a rather long driveway and the previous guests left a lot of trash, so again a little inconvenient when trying to leave before check-out. Lastly, I left two nice reusable water bottles in the refrigerator by mistake and didn't realize it until 10 minutes before my required 10am checkout. I called the management company again and asked if I could go back to the house to pick them up about 30 minutes after checkout to collect them or pick them up from outside if the cleaning team was inside working. I was told absolutely not and, if the cleaning team located them, they'd have to be mailed to me at cost. This seemed unfairly inflexible, and inconvenient for me since I likely won't be home when, and if, they are mailed back. I don't even know if a tracking number will be provided. Other management teams in the area servicing other VRBO rentals have been easier to work with. Again, great home, but it would have been a better experience with a more helpful management company.