It would be helpful to provide a better description of the Highland Lakes Community (it is an old hotel, resort, residential neighborhood )
Upon arrival the cottage smelled stale/of old cigarette smoke, certainly not fresh. We called customer service; they asked if we wanted a cleaning crew to come out but, no idea when because this was a holiday weekend and this was not an emergency. This was not something we wanted given we were tired from traveling and wanted to get settled in.
Installing ceiling fans in the bedrooms would be beneficial. The rules state you cannot turn the thermostat below 70 or you will be billed if there is an issue. We don’t believe the thermostats were accurate. Even when it indicated 70 degrees, the cottage and the bedrooms were not cool, they were stuffy with no air circulating
As someone else commented, a piece of furniture with drawers would be helpful in the small bedroom. There is virtually NO space to put anything
Everyone likes a different firmness in mattresses. If you are looking for a firm mattress, these are not for you. They are very soft with significant depressions in the centers.
The porch is real nice. It would be much better if there was a ceiling fan to get some air circulating, it was pretty stuffy in warmer weather.
The kitchen is very functional with a full array of necessary items.
Please provide a rubber shower/bath mat for large bathroom shower, it was very slippery