2/10 Terrible
Heather B.
13 jul. 2024
No le gustó: Limpieza
Disappointing House - Vacasa Treated Us Terribly
2 hrs before we arrived for our vacation, we receive a call from Vacasa letting us know the AC was out in the house. They gave us the option to relocate, but then tried to charge us an additional $3000 (after I was told they would not charge us to relocate). The temp got up to 81 degrees in the house during the day. It was miserable! We finally got air after 3 days.
Upon arrival, the fridge had no power. It was plugged into a ground fault and blew the breaker. We could not even plug in a hair dryer without kicking the breaker. It was obvious there were major electrical issues and the house is not up to codes.
I could list the numerous other things in the house that were broken or nasty. It was also not equipped for 11 people. To say the house was a disappointment is an understatement. We took pictures and documented everything. This house is not in any condition to be rented. Shame on the owner and Vacasa for taking advantage of renters.
Heather B.
Se hospedó 7 noches en julio de 2024