4/10 Malo
Craig S.
25 jul. 2024
No le gustó: Limpieza
Mediocre-not luxury
I booked this expecting a “luxury” home experience, but our stay fell short of expectations. While the home is beautiful and large, the house was not adequately cleaned upon arrival. The hot tub was non-functional throughout our stay, and several amenities were missing (no basic soap in the showers). I suppose I just expected as a “luxury” listing there would be a higher level of cleanliness & attention. While the host did reply within 24 hours there was never an effort to remedy the condition. As we were there on vacation the last thing we wanted to do was hang around and wait to meet a property manager.
The listing makes you feel lake access is close at hand. Actually you need to drive several miles to find lake access.
The BBQ grill was disgustingly filthy and needed a thorough cleaning before use. We spent 20-30 minutes cleaning it before we felt comfortable cooking our meal on it. When I mentioned it to the host, she simply thanked me for our efforts to clean it.
The vent hood in the kitchen was loaded with grease and dead mosquitos - I am sure it hasn’t been cleaned recently. The pool queues (necessary for playing) were broken. Young grandkids still played even though the cues have no “tips” on them.
Despite contacting the host about these issues, no solutions or remedies were offered.
I would not recommend this listing if you’re seeking luxury for your stay. It will accommodate a large family. Expect mediocre cleanliness & attention & a 15 minute lake drive.
Craig S.
Se hospedó 3 noches en julio de 2024