4/10 Malo
Gwenney
Viaje familiar
23 sept. 2024
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
When we arrived after a 12hour journey, we had bed linens for 3 people instead of 4. We booked for 4 and also got tourist passes for 4.
When I called, and asked for an extra pillow and blanket, the owner told me that we arrived too late (20:00) and that there was no one available to come and help us. That we could roll up a towel, and sleep on that. I was shocked, and told her I think this is pretty rude. We ended up arguing if this was rude or not, this is when I hung up the phone asking her to fix this. I could not get contact with her again that evening, so one of us slept without blanket and pillow. The next day, all I got was a text message around 15:00 telling me the extra bed linen was in the apartment.
The pictures on the website are misleading, as the apartment is but a tiny studio which can hardly fit 4 people.
Very disappointed in our stay here
The surroundings are beautiful, the pizzeria downstairs is the best
Gwenney
Se hospedó 4 noches en agosto de 2024