We found this property last minute when our group became too large to all stay at our son/daughter in laws house. We didn't spend much time there, just to sleep. The owner, Michael was responsive and helpful. The only reason I gave a 4 out of 5 was it was challenging to actually get the VRBO app to open the link to reply to owner. Often it said, "Try again". The code had a glitch in it one night and we were locked out for over an hour. Once we reached the owner, he was very helpful and was able to unlock remotely as well as gave us an extra code in case it happened again. Which it did not.