4/10 Malo
Jeff P., Weaverville
4 dic. 2023
No le gustó: Limpieza
Disappointed in Enterprise
We arrived on the afternoon of November 30th, dropped off our luggage and went straight to my son’s home to visit. We arrived back at Yellow Leaf between 8-9pm and were then able to give the property a good look over. All lower kitchen cabinets contained rodent droppings, the kitchen and dining room floor required extensive cleaning to remove built up dirt. A handheld vacuum was leaned against a corner with its dirt container completely full. I messaged the property contact via the VRBO app with my displeasure. I received an apology and it was conveyed that pest control service would be contacted. This was November 30th, we were staying until December 3rd. That was the last correspondence I received. I can provide examples in pictures of the dirty home. There is a hole in a wall behind one of the bedroom doors, the dirt on window blinds and along baseboards was extensive, as was the blades of the ceiling fans. We were a party of four adults. Each bathroom had 3 towels and 2 wash cloths only. We were granted access to the “owners” closet to get more towels only to find a wad of dirty towels crammed into the bottom of said closet, which my wife washed. There were no suitable frying pans to even scramble an egg. The clothes dryer stopped working the night before we left leaving us to take wet clothes home with us. As for the neighborhood, several houses you pass enroute to the rental appeared abandoned, one had so much trash and junk in the front yard it should be investigated b
Jeff P.
Se hospedó 3 noches en noviembre de 2023