4/10 Malo
Melanie D.
14 ago. 2025
No le gustó: Limpieza
We stayed here in 2023 when this property was under former ownership and really enjoyed our stay. Unfortunately, we did not enjoy this stay as well as last time. The floors of the house were filthy with old food crumbs, dead bugs, and even some mouse excrement! Counters and sinks also not clean. We spent over an hour late on our arrival night vacuuming and Clorox wiping surfaces. While the owner responded promptly, he was defensive and essentially kept stating that he pays a lot of money for his cleaning service, and it’s the same service used by the former owners. I asked for a refund for the cleaning fee and still have yet to hear his response as he was deliberating with his property manager. Living room and kitchen blinds are still broken from our 2023 stay. Two soap dispensers were essentially water as they were trying to fully empty their soap dispensers. Hair dryer from main bathroom was broken. There is potential in this home, but a better cleaning service is necessary and the home smells musty. We sadly won’t be returning here in the future!
Melanie D.
Se hospedó 4 noches en agosto de 2025
