Paquetes Vacacionales Incluyen Hotel y Vuelo a Elcot

El hotel está bien. La ubicación es buena y el desayuno muy bueno. Tiene un elevador que no te lleva al lobby por lo que parece un laberinto y no hay letreros adecuados que te indiquen el camino correcto, te puedes perder un buen rato buscando la salida. La cama no es tan cómoda ni la almohada. La calefacción no funciona bien, hace frío y no hay cobertores extras.

Excelente,acogedor personal profesional

We were given a very small room at first by the night staff, we wondered if it was the same that we paid for because it looked so different from the pictures in Expedia, but they said it was the right category and they could not change us because the hotel was full. We stayed there for that night and were woken by very loud construction work being done right outside our window since 8am. So we decided to go talk to the day shift to see if something could be done. They were so nice and helpful, they changed us right away to a much better, much bigger room (that looked like the one we actually saw on the website) and we did not have problems with the noice for the other 4 nights we stayed there. Thank you so much for that, we really enjoyed the hotel, they turned a potentially very bad experience into a wonderful one.

I like the traditional courtesy of the staff,