2/10 Terrible
Angela D.
20 feb. 2023
Very disappointed
A week before my booking my husband was involved in a car accident and sustained a terrible head injury
On the day of the accident I contacted the owner and was advised that I could reschedule. I gave some news dates and was very happy as it would give us something to look forward to. Thea owner confirmed the new dates were booked.
A few days later I was contacted by the owner and advised that I couldn't reschedule and also that I would get no refund.
I contacted Stayz who tried to liase with the owner on my behalf but the owner did not respond to their email
I am very disappointed at the lack of empathy shown
Angela D.
Se hospedó 4 noches en febrero de 2023