4/10 Malo
Marisalud
14 oct. 2024
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Bummer of a honeymoon
What a bummer of a honeymoon. I called Kingfish Inn back in July to confirm that the restaurant would be open in October, prior to booking. The representative that I spoke with confirmed that the restaurant would be open during our stay. The restaurant is located directly underneath the rooms. My husband and I wanted to recreate our first vacation that we had at Kingfish Inn back in 2021. When we arrived our room was locked and had someone else’s name on our door, even though the instructions stated it would be unlocked. I had to go downstairs to the restaurant and find someone who could help. The restaurant was playing very loud music a lot of the weekend since they were cleaning the restaurant since it had closed down for the season a week prior. Our hotel room lacked an extra blanket, and I had to message the hotel staff for one. I called and left a voicemail for the Inn when I found out that the restaurant would be closed during our stay and explained how bummed we were since this was our honeymoon. The Inn did not even call me back but texted me back a few days later. I hoped the Inn would offer a refund or at least a discount, but they did not. This Inn used to be wonderful, but now I’m sad to say the quality and service has gone down hill.
Marisalud
Se hospedó 3 noches en octubre de 2024