6/10 Aceptable
Richelle B.
5 ago. 2025
Le gustó: Limpieza
The house had everything needed and was very pretty. The AC is terrible, will not hold a temp that is set. Monitored online by someone else. Upstairs was HOT! The house provided a fan, and we brought a fan, but it was not enough. The river has boats that run up and down the river FAST! We could not allow kids to play in the middle of the river as boats could run them over. They did not even slow down when they saw kids on the sides of the water. The host company is HARD to deal with and English was hard to understand. Then nowhere on the listing did it say that the property is in a gated entrance WITH A CODE TO GET IN! No one answered the phones, and I would get sent to a message center. They would only text. I kept asking for a gate code, and they kept giving me a door code to the house. They had never been to the property and didn't realize we needed a gate entrance code, nor was it in the booking email. We drove around for AN HOUR trying to find our way in since no one would provide code. We drove in when someone drove out. The listing did say that some maps would not get you to the property, so we thought we were in the wrong place as well. BUT the email did not give turn-by-turn directions either! If maps don't work..... give turn-by-turn directions! And no answer from the phone number. Electricity also went out while we were there. Not house's fault, but no one answered the phone, so we couldn't report the outage to the electric company for an hour. Zero wifi.
Richelle B.
Se hospedó 2 noches en agosto de 2025