I was looking forward to staying here in one of my favorite places in Wisconsin. The pictures are truly beautiful. In person, I felt it could've used some love. The property is managed by a property management group which lack in detail. First and foremost, you have to walk up a few stairs to get in the cabin and nothing was shoveled. Not the driveway, stairs, deck, nothing. Luckily a shovel was left so we were able to shovel ourselves (like that's what you want to have to do on vacation). There was a sheet of ice on the deck and stairs so it was very slippery and dangerous and the ice was so thick the screen door would hardly open for us to get inside. In the kitchen, there was a sign posted that the dish and silverware had not been sanitized(which is common in VRBOs) and it gave you suggestions on how to sanitize them yourself with warm water and bleach, but no bleach was left behind. I really wish there was because we found mold in the bottom of the wine glasses that were in the cabinets. Also in the kitchen was a sign next to the coffee pot advertising for a "cute coffee place in town." It stated the first cup was complimentary, which is a wonderful gesture, but there was no sample left. Not a huge deal, just get rid of the sign that advertises it. There were no rags or sponges to do dishes with and only one drying towel. There were a ton of light switches but only three labeled which made finding lights very difficult. They had a lot of fun games to play but many were missing parts or broken which was a little disappointing. The concept between the upstairs area and the downstairs master area were wonderful and spacious. My two complaints about the lower level are, there was a Keurig on the desk, which is a great concept for coffee in bed but there were not cups or anything left with it so it defeated the purpose. The other issue I had, which is probably my biggest gripe about this location and made it the most disappointing, is the downstairs has those big beautiful windows that you can look out at the lake. However, it had automatic blinds and curtains on it that were broken and couldn't be opened. The switch would only allow them to open up about 6 inches and it looked like prior renters had tried to fix it but failed and it just wouldn't work. So the whole time, the blinds were completely closed to the outside. Very disappointing!