2/10 Terrible
Chelsey
Viaje familiar, Viaje familiar con niños
10 feb. 2025
No le gustó: Servicios y condiciones de la propiedad
This was by far the worst experience I've had with VRBO and a property owner. Long story short. I tried communicating with the property owner multiple times along with Vrbo. Got to the property and we had no heat. Was not a big concern for owner. It was 40 degrees inside. Would not give me a refund or switch it to a different weekend. So no, this is not 5 star, just because you think the apartment is clean and in a good location doesn't mean the communication goes out the window. BUT they will send you 10 automated emails asking how your stay was and acting like they are there for you, but really, they are not. So if you decide to book here GOOD LUCK because if you even have 1 small issue, question or concerns, this is what you will get. Oh, but then your last 2 out of 10 autmotated emails you receive says they'd like you to review them, BUT only if you have 5 stars because if you don't to please contact them first before posting. Well, I did do that multiple, multiple, multiple times and that's why you got a 1 out of 5.
Chelsey
Se hospedó 2 noches en febrero de 2025