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"Everything was great; facility, staff, cleanliness, quiet, hot shower. early breakfast, and the patio was a very pleasant escape during layover. "

"All good, I like 🙂"

"The Grand Mercure was a wonderful hub to stay in Malang. It is not too far for Excursions to Mt. Bromo to pick you up and after an experience like that, you’ll want to stay somewhere that will pamper you back to balance. The cafe downstairs makes great options and while not very expansive, the room service dining had enough options for a variety of Indonesian and Western food to keep things fresh for a few days. The breakfast buffet had an extensive amount of options and you’re guaranteed to find something you like. Highly recommended. While we didn’t use the pool, it is family friendly with a fun for everyone slide and the building wrapping around it for coziness. "

"Nice hotel in a great location next to a shopping mall so lots of choice for dining. Staff were friendly and very helpful. The suite was very nice. My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small touches but important and normal in most suites I have stayed in."