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“I stayed at the Nera Hotel for two nights with my Partner. Having booked online and paid there was a confusion on check in concerning whether i had paid. The room was shabby with one of the shower doors missing, A towel rail was leaning against the wall, not attached. The ac was not working properly and we asked for it to be fixed to no avail. There was a question about our breakfast with only one available despite the online details of two with the booking. Also we went swimming and the...

“La calidad del hotel y el servicio no corresponden a los de la cadena, demasiado tiempo para hacer el check in y habitaciones sin grandes comodidades. Camas no muy cómodas y pequeñas en caso de twin beds. Una mala experiencia Gus la fe haber recibido llamada de una desconocida ofreciendo servicios de "masaje". Preferiría otras opciones”

“Very nice and great staff. Thank you”

“Everything was perfect for me at the hotel except the issue of attendants being in charge of the room keys”

“The property is well maintained and the staff are quite knowledgeable and friendly ”

“Excelente servicio, excelente sitio. Pero Hoteles.com no respeta la cancelación sin costo ”