2/10 Terrible
Kimberly
Viaje familiar con niños
12 nov. 2024
No le gustó: Limpieza y condiciones de la propiedad
Besides the incredible view this home offers, I am not sure how this place is still being rented. There was a notice of trustee sale taped on the door upon arrival and the entire home, furniture, and linen had a very strong odor of urine. I called customer service about the smell when we got there and was told a ticket was opened and a local representative would contact me. I never heard from anyone, but someone had time to come by and remove the trustee notice of sale from the door. I had to purchase air fresheners and open windows and doors and that still didn’t get the smell out which was very hard to tolerate. The dishwasher was full of dirty dishes and when we tried to start it to wash them we found out the dishwasher was broken. The chairs on the upstairs balcony were broken and unsafe to sit in and most of the blinds were either non functioning or broken. The hot tub didn’t have bleach in the floater and had a funny smell and the sliding glass door does not lock, they use a large piece of wood to lock it. I hope that someone resolves these issues or stops renting this place. I do not recommend staying here!
Kimberly
Se hospedó 2 noches en noviembre de 2024