2/10 Terrible
Tami K.
12 sept. 2024
Le gustó: Limpieza
Horrible experience
Before we even booked this property, I confirmed a 12:00 check-in. This was confirmed by Bryan Looney. I even double checked on this twice before the actual check-in date. We never received the check-in information on the day of. In fact, it took myself, calling, emailing and texting, the other guest also calling and then two people from VRBO to finally get a response from Bryan. At that point VRBO was making arrangements to have us moved to a hotel. We finally received the information at 2:57pm. Almost 3 hours late. Because of this, this set us and 15 family members back three hours. This was extremely stressful. I asked for a refund for that night and Bryan said no. What a horrible experience.
Tami K.
Se hospedó 4 noches en septiembre de 2024