If I could give this place zero stars, I would. At 1am our first night, we saw multiple mice in the kitchen/living area and for the rest of the night heard them scratching in the walls of our bedroom - we were so creeped out we were unable to sleep. We had booked a 3 night stay, but left as early as we could the next morning due to our concerns about the sanitation of this home, especially given we had kids and a newborn with us.
The mouse infestation was only part of the problem. The place was shockingly unclean. The sheets, comforters, couches and bed railings in several bedrooms had crusty residues on them - not stains, actual residue that was not cleaned. The bathrooms were obviously not cleaned, with one shower full of hair in the drain, and dead spiders and dust balls on the floors. The place was filthy - if VRBO allowed us to post pictures, we would.
To make matters worse, when we contacted Evolve for a refund, we were under the impression we would be receiving a full refund. However, now, over a week later, they’re only offering a partial refund. Out of deep concern for the well-being of future guests, we've insisted to VRBO that this listing should be investigated. There's a reasonable standard of upkeep that any rental should meet, and this property was far from it. We've never experienced anything like this and are still shocked this listing had 5 stars.