6/10 Aceptable
Jason K.
4 oct. 2024
Le gustó: Limpieza
Review of Property - First Time Using Vrbo
The property was very clean and the check-in process was very simple. The location is also in a good and safe area of Golden.
The rating is based on a couple of issues we had:
-We were unable to adjust the temperature on the Google thermostat at all. We called the property management company and they said it was controlled by the owner. We asked for it to be turned down, but that never happened and it was extremely warm in the unit with no resolution.
-The ceiling fans all had remotes and none of them worked. Maintenance did come out and they said it looks like they were wired to the wrong unit within the property and no way to tell which one during our stay.
-The TV had 3 remotes and was very confusing and hard to use the TV.
-WiFi password in our check-in email and the detail book at the property were wrong, so no WiFi the first day. Not a big deal and they eventually emailed us the correct password.
Not sure if this is a new property, but if they can get these issues resolved, we definitely would stay there again. Very good value for what you get, but would have been nice to be offered a discount with all the issues we had.
Jason K.
Se hospedó 3 noches en septiembre de 2024