We enjoyed our four-day stay at Timberline. Although we didn't have a chance to meet with a property manager, we thought our place was well-maintained and clean. It's close to Seneca Rocks (our primary destination), Dolly Sods, Smoke Hole Cavern, and Blackwater Falls. Since the property has a kitchen, a laundry facility, a grill, and a brazier, it's better than staying at a hotel. We recommend this property for a family.
One caveat is that the attic was too warm to sleep comfortably. I wonder how people can sleep in the summer.