2/10 Terrible
Glynis W.
31 ene. 2024
Le gustó: Limpieza
Horrible
The property itself is beautiful and clean, I will give them that. The communication with the management company is atrocious. I emailed to ask if we could go fishing, they answered with yes and a link about the lake. In the photos they show on the listing there is a dock with nothing but a table on it so we went fishing off that dock. My 2 children, myself and my husband were on it for maybe 20 minutes. We did make a mess or doing anything unusual. That evening after my children had gone to sleep we get a knock on the door from the authorities, waking my children and treating us like criminals. The neighbors pressed criminal trespassing charges on us for using her dock, the one in the photos. This was after the officers explained to her that we had no idea and were just renting the home. The management company did nothing to resolve this situation, actually they apologized for me misunderstanding. I was not misunderstood. This was lack of clear communication and misrepresentation from the photos they posted on this home. I am very disappointed in my stay and will never book here again. I would not recommend this company or home to anyone.
Glynis W.
Se hospedó 3 noches en enero de 2024