10/10 Excelente
Connie R.
13 nov. 2024
No le gustó: Limpieza
Great place.
Problems on arrival with cleanliness which were passed to the owner and resolved. Setting is beautiful- house needs a few upgrades- both upstairs and downstairs showers need faucets and shower heads. The problem with the cleaning was communicated to the owner right away. She responded but I had to ask for a cleaning fee refund since it wasn’t clean- she didn’t offer it. If she had, I would have given 5 stars because accidents happen- but customer service is a must. Had the cleaner told her about the emergency- we could have dealt with it before we got there since we didn’t arrive right at checkin time. Owner was very responsive to me overall- I still feel if the expectations listed were not what was presented it should have been automatic to offer refund. Having said all that- the place is fantastic- I would rent again… lovely time!
Connie R.
Se hospedó 5 noches en octubre de 2024