4/10 Malo
Christine M.
14 nov. 2024
Le gustó: Limpieza
Short stay for running event
The place is cute and reasonably clean. Good location. Sketchy parking situation if you follow google maps. This is becuase the entrance to the parking is on a round about and you have to drive over a curb to get to the parking.
The issues I had were mostly woth the host. I am a first time user of VBRO and do not realize ongoing communication with the host was through the app. I asked about a pet when I booked and I got a quick response saying yes and it was a $50 fee. I assumed it would be taken from my cc. Comnunciation was pleasent until arrival. When I arrived I got a rude text message about having a dog and not paying the fee. The tone was as though I was trying to hide the dog and not pay the fee. My mistake for not checking the app, if I had checked the app I would have responded and paid in advance. I immediately replied and apologized and then got her email to etransfer.
All was fine until we checked out. The host sent a message with pictures of broken hinges on her couch asking what happend. The tone was accusatory. I replied we noticed it when we went to lift the head rests and assumed it was already broken. No reply.
We liked the place, but as a first time VRBO user I found the communication with the host so off putting that I hesitate to use this platform again becuase I feel vulnerable with false accusations. Better communication in my mind would have made the stay enjoyable. Unfortunately that wasn't the case.
Christine M.
Se hospedó 2 noches en noviembre de 2024