6/10 Aceptable
Michelle
Viaje en pareja
12 nov. 2024
No le gustó: Servicio y personal
We came to town for a wedding and stayed at the Crieff Hydro based on recommendations and it was average in almost all respects. Rooms were clean and spacious, but nothing spectacular. I wish I would have spent less for accommodations in town that were probably just as good if not better. This seems like the kind of place you would go with children.
Be sure to book transportation well in advance. Otherwise you’ll be stuck.
The real disappointment, though, was the staff at the reception desk. Almost no one was willing to help with simple requests, and sometimes the answer to things like “what time does the spa open” was “I don’t know.”Later in the evening one night, when food options were slim, we were told there was a vending machine on the hotel. So we went searching, only to learn that the only vending machine was in a part of the hotel that was closed. We needed help with several things while in town and were largely left to fend for ourselves. The only helpful person was a housekeeper who opened our safe for us when it malfunctioned. We wouldn’t come back.
Michelle
Se hospedó 2 noches en noviembre de 2024