6/10 Aceptable
chad p.
5 ene. 2025
Le gustó: Limpieza
Family reunion down the drain
The home is very nice. Great location and plenty of room. The surrounding area was quiet and you can’t beat the views. The bedrooms were nice and generally well furnished. The living room area was perfect for gathering and relaxing. However we did face a rather major problem. The garbage disposal did not work and the sink area had a could odor from the food left in the disposal by previous guests. We contacted the property manage immediately when we found the problem, but it took a day for anyone to show up and even then the problem was not resolved. One of the perks to using VRBO homes over a hotel is we can offset the house cost some by bringing our own food instead of eating out. Sadly when the kitchen sink is not working, including the dishwasher it makes food preparation and clean up impossible. So instead of enjoying our purchased food we had to take 8 people out to eat 6 times. Which greatly increased the price of our trip. I have attempted to resolve this issue with Vacasa and have not gotten a satisfactory response. They offered 100, and I explained the situation and increased costs. I was told they would look into to it and get back to me. It has been several days and I have heard from no one yet. The home is nice and could be prefect with attention to details like functional appliances and a little better effort cleaning.
chad p.
Se hospedó 3 noches en diciembre de 2024