8/10 Bueno
Rick S.
9 feb. 2024
Le gustó: Limpieza
Beautiful, Private, Close to the Resort
Our group had a wonderful time at this house. This home fit 3 families, 4 little children and 2 au pairs just right. It had everything we needed to cook and clean up. The hot tub was nice, with a view. Great games for adults and kids. The TV was nice, but I couldn't figure out how to sign into anything, but casting from my phone worked fine. The bathrooms were great. Good storage in the garage for gear.
The water temperature was too high, especially for children that play with tubs. There were just enough towels, but no extras. It was easy to mix things up without a buffer. Having many cleaning supplies and boxes of open food down low was a bit scary and a hassle with children. Fewer items like this would be easier to move temporarily. The upstairs smaller office/bedroom's heat (in-floor) wouldn't turn on, so it was quite cold for the family in there, but they put up with it. The driveway was never plowed. The driveway is not big enough for a house of this size.
I had issues with Vacassa. I called a week ahead of time to ask about pack-and-plays and baby gates for the stairs. They never got back to me and wouldn't answer follow-up emails. I had to dig through lots of snow to the front door when I arrived and couldn't locate the correct lock box. When I called the local manager again, she didn't answer and never called back. We reported an existing broken shower door handle to Vacassa and the representative was barely paying attention and I couldn't understand her.
Rick S.
Se hospedó 5 noches en enero de 2024