8/10 Bueno
Kate E.
24 feb. 2025
Le gustó: Limpieza
Nice property
Went for a weekend get away for my son’s 23rd birthday. Had a few issues the first night, which encapsulated much of my time, and was unable ti visit and relax with my family. The listed basketball game had four deflated balls, we pumped them up but they immediately deflated. The hot tub temp was set to 65degrees and took almost the entire night to warm up, so needless to say, we were unable to use that. The master shower tub would not drain after a short shower, which somehow ended up backing up all the plumbing from that room, and leaking within the floorboards, causing a major leak into the living room ceiling. The driveway and stairs leading up to the house nor the back deck were shoveled or plowed. The amount of ice that accumulated on the back deck was a lot, creating a hazard or my young children and elderly mom. Due to the multiple issues the first night, our first night was pretty much a waste. However, I communicated with our Evolve contact, Dan, through the time. I was skeptical of this property manager based off reviews I’ve read online, but Dan was truly amazing in assisting to get all this issues resolved. He was verHe sent snow removal maintenance and the he spent hours removing the snow and ice in the back deck, a lot of pounding and thumping though! The plumbing/ maintenance man came and was able to turn off the water in the master shower, stopping the leaking into the living room. Both men were very professional and kind, and empathetic to our situation.
Kate E.
Se hospedó 2 noches en enero de 2025