Our overall experience staying at Mermaid Cove is mixed. The location is great, community pool is clean, and condo was comfortable. However some linger issues related to previous comments have not been addressed. The grill is heavily rusted and unusable. The condo’s cleanliness was ok on the surface, but don’t look for dust. It is everywhere - under couches, on pictures, on floor boards, and heavily on fans. The check-in process was a nightmare with no welcome email being send until 36 hours after arrival and spending an hour on the phone trying various contact numbers until someone picked up.
It’s a nice community, the place is nice, but KEES needs to elevate it’s game to make this a place to return.