4/10 Malo
Liz R.
26 ago. 2024
No le gustó: Limpieza
Amazing location Not so great house
LOVED the Corolla Light Resort and will be coming back! We had a blast at Corolla and the area we were in just did not love the house or Vacasa the rental group. They did not have correct instructions for checking in. Needed wristbands to access the pools, rec center and Trolley. They sent me an email saying to go to the Vacasa office on arrival day but when we got there they did not have our welcome packet. No one could tell us where to get them. Had to wait until the next day and was able to pick them up from the rec center. Staff there said this happens a lot.
The house was a good space for 6 adults plus a child but simple cleaning and maintenance should have been done better. Dirty dishes due to a dirty dishwasher, broken Keiurg so we could not make coffee, luckily we brought ground coffee and they had a pot. Thermostat was on a schedule and kept resetting to 85 degrees in August! Had to change it back down twice a day! 1-2 lamps in every single bedroom were broken or didn't work. Twins beds were incredibly uncomfortable. The king/queen beds were fine. Had beach chairs and toys but previous renters left a large bucket filled with water and toys in it so there were mosquito larvae growing, very disgusting. No screens on the windows which has been reported before.
Air filters were disgusting and needed to be replaced and vents needed to be dusted.
Broken blinds that needed to be fixed.
Really liked the location just was disappointed with the house/management.
Liz R.
Se hospedó 4 noches en agosto de 2024