2/10 Terrible
Charlene F.
13 ago. 2023
No le gustó: Limpieza
Not clean
Spent 3 hours cleaning as soon as we got there.
Had to send 14 photos to Vacasa customer service after I cleaned and some before, to prove that there were problems with food on floor in several areas, hair on beds, finger smudges all over fridge handles, dirty microwave and we could not use the first floor bathroom (see photo) a large bag with a plunger in it with used toilet paper, etc was sitting in the bathroom. Strange. Also, mildew on shower curtain, so spent a long time wiping that down plus old dirty shower head - had to clean that too for the kids to use. There was also stool residue in one of the bathroom toilets, which of course I had to clean as well for my family. Very gross and unsanitary.
I have NEVER ever felt compelled to write a bad review and this is my first time ever writing a review. I will make sure to let others know about this terrible customer service and unsanitary conditions. I am a physician and was looking forward to this, but I should have heeded to the reviews about this place that mentioned the poor cleaning.
Charlene F.
Se hospedó 7 noches en agosto de 2023