This is a charming, woodland house, with many unique features. Unfortunately, we had some problems. The code we were sent to open the lockbox wasn't right, and I spent 20 minutes on the phone because no one answered the property management number; finally the text support was able to get us the right code. Inside the house, we found areas that had obviously not been cleaned/checked since the last guests - dead bugs under the pillows on the beds, on the windowsills, and evidence of mice. Too bad, because it's really a cute place, and the treehouse and outdoor areas are really nice.